"If you ever struggle with what to say in those important workplace conversations, help has arrived!"
Richard Hadden,Contented Cow Partners
"A must-have on every manager’s bookshelf"
Robert Mostert,Head of Human Resources, Global Forwarding Division at Toll Group
"Packed with good ideas and tips"
Professor Adrian Furnham,Norwegian Business School
Now You're Talking!
By Anna Wildman
Over the last 30 years I’ve observed thousands of discussions at work and noticed that certain questions and skills help every discussion to bring out the best in people, EVEN when those conversations are tough. The purpose of this book is to fast-track you to the skills you need, so you don’t need to make the mistakes that have gone before.
Each conversation—20 in all—shows you how to navigate your way through using a simple structure, and offers examples of the words that work.