Now You're Talking!
By Anna Wildman
20 conversations to help you feel skilled and confident.
If you’re looking to build your skills as a manager, you’re in the right place.
Over the last 30 years I’ve observed thousands of discussions at work in over 40 countries. They’ve shown that certain frameworks and words help every discussion to bring out the best in people, EVEN when those conversations are tough. The purpose of my book is to fast-track you to the skills you need.
It covers all the ‘big’ conversations such as goal setting, feedback, coaching, reviews and compensation, PLUS ten of the most difficult ones: handling team conflict, poor performance, letting someone know they haven’t been promoted or not got that pay rise, and much more.