Helping managers to lead quality performance conversations at work
Now You're Talking!
By Anna Wildman
Over the last 30 years I’ve observed thousands of discussions at work and noticed that certain questions and skills help every discussion to bring out the best in people, even when those conversations are tough. The purpose of writing this book is to pull that learning into one place, to fast-track you to the skills you need.
Each conversation—there are 20 in all—shows you how to navigate your way through using a simple structure, and offers examples of the words that work.