Conversation Guides
Start-up Conversation Guide
Do you have a new team member? A quick conversation about how you each like to work can kick-start results and save a lot of problems down the line. Why does a start-up conversation matter? All managers have a preferred way of working. You only
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Conversation Guides
Developmental Feedback Conversation Guide
Few performance leaders feel comfortable leading developmental feedback conversations. But developmental feedback can be just as motivating as positive feedback when it’s given skillfully. This is because: It gives us the information we need to take our performance to the next level. The sooner we
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Conversation Guides
Development Planning Conversation Guide
The current forecast is that most of us will have five different careers and up to seventeen jobs in our lifetime. Depending on how long you’ve been in the workforce, that can put learning—and sometimes wholesale reinvention—high up on the list of your personal priorities.
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Conversation Guides
Compensation Conversation Guide
Compensation is a central pillar of the “deal” between employees and the organization. It’s crucial as a manager that you’re ready to talk openly with each of your people about their results and remuneration, and that there’s no awkwardness around this — in other words,
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Conversation Guides
Coaching Conversation Guide
On-the-job coaching is one of the most important ways that people learn at work, and few colleagues are better placed to help your people develop their capabilities than you, their manager. Not only will you probably have the best line of sight about which tasks
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Conversation Guides
Motivation Conversation Guide
Spending time on motivating your people can seem like a luxury when your inbox is probably already overflowing. But nothing could be more important. When people are engaged, they not only make a greater contribution to the bottom line, it brings important benefits to your
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Conversation Guides
Goal-setting Conversation Guide
Key result areas… objectives… key performance indicators… metrics… Hardly words to make us want to leap out of bed in the morning. But although the language is clunky, it reflects important truths. Goal-setting conversations are “key” for a simple reason: the journey has to begin
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Conversation Guides
Positive Feedback Conversation Guide
Of all the performance conversations you hold, positive feedback is often the most difficult to get right. This seems odd. After all, a bit of praise, happy staff, hey presto! But positive feedback is about more than a simple, “Wow, amazing job.” When people accomplish
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Conversation Guides
Review Conversation Guide
Progress updates and year-end reviews are the backbone of your year-round performance management conversations. They’re a vital opportunity for each member of your team to reflect on their progress and decide what changes to make going forward. Your organization will have its own approach, including
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