- The book
Now You’re Talking!
- Ever felt anxious at the thought of leading a feedback conversation?
- Ever had to tell someone they’re not getting that raise or promotion?
- Ever wanted but never dared to bring up a personal hygiene issue?
Now You’re Talking! Shows you how to lead these and all your most essential conversations with confidence.

“A fantastic resource for managers. This is such a great book” The HR Director Magazine
“A go-to book for managers”
“Packed with great ideas and tips”


Build a productive and enjoyable working environment
Avoid common mistakes that lie in wait
Choose the words that work, with over 300 example phrases
Handle difficult discussions with confidence
About the book
Now You’re Talking! pulls together all the conversations you’re likely to face in the workplace and shows you how to navigate your way through each one with skill and confidence.
Whether you’re leading one of the “Big 5” conversations of goal setting, development, feedback, performance reviews or compensation, or handling a tough conversation, you’ll find step by step guidance and practical examples of what to say and how to say it.
Special offer for organizations
Order ten or more copies for your people and receive a 15% discount